New Irish Speaking Tech Support Role For IT Industry In Sofia - Relocation Pack - Remote Eligible

Tech Support Team Member

Patrique Mercier Recruitment ES is excited to offer a unique opportunity for Irish-speaking individuals to join our tech support team in the vibrant city of Sofia, Bulgaria! This role is perfect for those who are passionate about technology and want to provide exceptional support within the Information Technology industry. As a dedicated member of our team, you will assist Irish-speaking customers with their technical inquiries, ensuring they enjoy a smooth and satisfying experience with our IT products and services. Furthermore, we provide a comprehensive relocation pack to support your transition to Sofia. Embrace the rich culture of Sofia while advancing your career in tech support!

Your Responsibilities

• Deliver top-notch technical support to Irish-speaking clients through various communication channels.
• Quickly and efficiently diagnose and resolve a wide range of technical issues.
• Guide customers on the effective use of our IT products and services.
• Keep detailed records of customer interactions and resolutions provided.
• Work collaboratively with your team to improve overall service delivery.
• Engage in ongoing training and professional development activities.