New French Speaking Tech Support Role For IT Industry In Sofia - Relocation Pack - Remote Eligible

Tech Support Team Member

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for French-speaking individuals to join our tech support team in the dynamic city of Sofia, Bulgaria! This role is ideal for those who are passionate about technology and eager to provide exceptional support within the Information Technology industry. As a key member of our team, you will assist French-speaking customers with their technical inquiries, ensuring they have a seamless and satisfying experience with our IT products and services. Plus, we offer a comprehensive relocation pack to facilitate your move to Sofia. Experience the vibrant culture of Sofia while building a rewarding career in tech support!

Your Responsibilities

• Provide high-quality technical support to French-speaking clients via various communication channels.
• Efficiently diagnose and resolve a broad range of technical issues.
• Guide customers on the effective use of our IT products and services.
• Maintain accurate documentation of customer interactions and solutions provided.
• Collaborate with team members to enhance the overall service experience.
• Participate in ongoing training and professional development opportunities.