New Finnish Speaking Tech Support Role For IT Industry In Sofia - Relocation Pack

Job Title

Patrique Mercier Recruitment ES is excited to offer a unique opportunity for Finnish-speaking professionals to join our tech support team in the vibrant city of Sofia, Bulgaria! This role is designed for individuals who are enthusiastic about technology and eager to provide top-notch support in the Information Technology industry. As a valuable member of our team, you will assist Finnish-speaking customers with their technical queries, ensuring they have a positive experience with our IT solutions. We also provide a comprehensive relocation package to help make your transition to Sofia smooth and hassle-free. Experience the rich culture of Sofia while furthering your tech support career!

Your Responsibilities

Deliver exceptional technical support to Finnish-speaking clients through various communication channels.

Diagnose and resolve a variety of technical issues promptly and effectively.

Educate customers on the optimal use of our IT products and services.

Maintain accurate documentation of customer interactions and technical resolutions.

Collaborate with colleagues to continuously improve service quality.

Participate in ongoing training and professional development opportunities.