New Czech Speaking Tech Support Role For IT Industry In Sofia - Hiring Bonus

Tech Support Team Member

Patrique Mercier Recruitment ES is excited to announce an exceptional opportunity for Czech-speaking individuals to join our tech support team in the vibrant city of Sofia, Bulgaria! This position is perfect for candidates who are passionate about technology and eager to provide outstanding support within the Information Technology industry. As a valued member of our team, you will assist Czech-speaking customers with their technical inquiries, ensuring a smooth and enjoyable experience with our IT products and services. Additionally, we are offering a generous hiring bonus to welcome you on board! Discover the lively culture of Sofia while advancing your career in tech support!

Your responsibilities include:

• Deliver high-quality technical support to Czech-speaking clients across various communication channels.
• Diagnose and resolve a wide range of technical issues promptly and effectively.
• Educate customers on how to make the most of our IT products and services.
• Maintain accurate documentation of customer interactions and solutions provided.
• Collaborate with your team to continuously improve service quality and customer satisfaction.
• Participate in ongoing training and development initiatives to enhance your skills.