Italian Speaking Customer Support, Consumer Electronics Repair & Warranty Dept.

Italian Speaking Customer Support Representative

Join Our Consumer Electronics Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for an Italian Speaking Customer Support Representative in our Repair & Warranty Department for Consumer Electronics! If you are fluent in Italian and have a keen interest in technology and customer service, this role is the perfect fit for you!

In this important position, you will assist Italian-speaking customers with inquiries related to repairs and warranty services for consumer electronics. Your role will be to ensure that customers receive timely and accurate support, fostering a positive experience. This is a fantastic opportunity to work with a leading brand in the electronics industry while making a significant impact in customer satisfaction!

Your Responsibilities

• Deliver excellent customer support to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding repair processes and warranty claims for consumer electronics.
• Document customer interactions efficiently in our CRM system.
• Collaborate with technical teams to resolve customer issues effectively.
• Engage in ongoing training to stay updated on products and services offered by the company.