Italian Speaking Customer Service For Online Retail Department - Remote Eligible

Customer Service Representative

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Italian speakers to join the Online Retail Department as Customer Service Representatives! In this role, you will be the frontline support for Italian-speaking customers, assisting them with their inquiries about products and services available online. Your main goal will be to provide exceptional service that enhances the overall shopping experience, ensuring customer satisfaction at every interaction. If you are passionate about retail and enjoy helping customers, this position is ideal for you. Join a vibrant team and help shape the future of online shopping!

Your Responsibilities

• Deliver outstanding customer support to Italian-speaking clients via email, phone, and chat.
• Efficiently address customer inquiries and resolve issues related to online retail.
• Maintain a friendly and supportive demeanor in all customer interactions.
• Document customer interactions accurately to improve service quality.
• Collaborate with team members to achieve service targets and enhance customer experience.
• Engage in ongoing training to stay updated on products and best practices.