Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for Italian speakers to join the Smart Home Technology Department as Customer Service Representatives! If you are passionate about innovative technology and dedicated to providing excellent customer support, this role is tailored for you. You will assist Italian-speaking customers with their inquiries related to smart home products, ensuring they have a seamless experience while learning about the latest in technology. Join a forward-thinking team that values creativity and offers the chance to contribute to the future of smart home living!
Provide exceptional customer service to Italian-speaking clients through phone, email, and chat channels.
Assist customers with product inquiries, technical support, and troubleshooting.
Maintain a friendly and professional demeanor at all times.
Document customer interactions accurately for the improvement of service quality.
Collaborate with team members to meet goals and enhance the customer experience.
Participate in training to stay updated on the latest smart home technology trends.