German Speaking Technical Account Manager

German Speaking Technical Account Manager

Patrique Mercier Recruitment is looking for a proactive and customer-oriented German Speaking Technical Account Manager to join our talented team! In this important role, you will be the cornerstone of communication between our innovative technology solutions and our German-speaking clients. Your goal will be to ensure their satisfaction and success while using our products.

As a Technical Account Manager, you will engage with clients to understand their needs, provide tailored technical support, and foster long-term relationships. If you have a passion for technology and a commitment to customer excellence, we encourage you to apply!

Your Responsibilities

• Serve as the primary point of contact for German-speaking clients, managing their accounts and building strong relationships.
• Identify client requirements and deliver personalized technical support to enhance their experience.
• Conduct regular business reviews with clients to review performance and explore ways to add value.
• Collaborate closely with internal teams to ensure that client needs are addressed efficiently.
• Document all client interactions and maintain up-to-date records for management review.
• Stay informed about industry trends and product updates in order to provide insightful guidance to clients.