German Speaking Customer Service For Insurance Industry - Remote Eligible

German Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to announce an outstanding opportunity for a German Speaking Customer Service Representative in the insurance industry. We specialize in connecting candidates with rewarding positions across various sectors including social media, gaming, healthcare, and beyond. At Patrique Mercier Recruitment, we take pride in our recruitment process that matches high-caliber candidates with top-tier employers. We understand that finding the right job in a different country can be a challenging journey, and we are here to navigate that path with our candidates. In this role, you will leverage your language skills and customer service expertise to provide exceptional support to clients in the insurance sector. Join us and take the next step towards fulfilling your career aspirations in a vibrant, multicultural workspace where you can truly make a difference.

Responsibilities

• Provide excellent customer service to German-speaking clients in the insurance industry.
• Handle customer inquiries and resolve complaints efficiently via phone, email, and chat.
• Assist clients in understanding their insurance policies and coverage options.
• Process policy applications and renewals accurately and in a timely manner.
• Maintain thorough knowledge of insurance products and services offered by the company.
• Collaborate with team members to improve service delivery and client satisfaction.
• Document customer interactions and feedback in the company database for future reference.