German Speaking Customer Service For Energy (oil & Gas) Industry - Remote Eligible

German Speaking Customer Service For The Energy (Oil & Gas) Industry

Patrique Mercier Recruitment is the leading agency connecting candidates with career opportunities in their native language across various countries. We specialize in a broad range of industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our well-defined recruitment process ensures that we effectively match the best talent with the right employers, allowing candidates to find their dream jobs abroad. Currently, we are seeking a dedicated and passionate individual to fill the role of German Speaking Customer Service for the Energy (Oil & Gas) industry. In this position, you will be responsible for delivering exceptional service to our clients in the energy sector, utilizing your linguistic skills to bridge communication gaps and resolve customer inquiries efficiently. Join us at Patrique Mercier Recruitment to contribute to our mission of helping candidates succeed in their careers while enjoying the benefits of international employment.

Responsibilities

• Provide exceptional customer service in German to clients in the energy sector.
• Handle inquiries and resolve issues related to oil and gas services.
• Communicate effectively with customers via phone, email, and chat.
• Assist customers with billing inquiries, service issues, and product information.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to improve service processes and resolve complex issues.
• Actively participate in training sessions to enhance product knowledge and customer service skills.