French Speaking Customer Support For Online Streaming Service

French Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to present a wonderful opportunity for a French Speaking Customer Support representative for an innovative online streaming service. If you are passionate about entertainment and providing top-notch customer service, this position is tailored for you!

In this role, you will assist French-speaking customers with their inquiries related to the streaming platform, including subscription management, technical support, and content recommendations. Your knowledge and enthusiasm will enhance the viewer experience and ensure customers enjoy their favorite shows and movies.

Join a dynamic and creative team that values your input and fosters a collaborative work environment, making this an excellent opportunity to grow your career while being part of the entertainment industry.

Responsibilities

• Provide exceptional customer support in French for a variety of streaming service inquiries
• Assist customers with account management, billing questions, and subscription issues
• Troubleshoot technical issues and guide clients through resolution
• Educate customers about new features, content updates, and best practices
• Document customer interactions accurately and efficiently
• Collaborate with team members to improve service quality and customer satisfaction