Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Finnish speakers to join a leading Online Retail Department as Customer Service Representatives! In this role, you will be the friendly voice assisting Finnish-speaking customers with their inquiries, ensuring they enjoy a seamless online shopping experience. If you have a passion for helping people and thrive in a fast-paced digital environment, this position is perfect for you. Join a dynamic team that values customer satisfaction and welcomes your contributions!
Provide outstanding customer service to Finnish-speaking clients via phone, email, and chat.
Effectively address customer inquiries, questions, and concerns to ensure complete satisfaction.
Maintain a professional and courteous demeanor throughout customer interactions.
Document customer interactions accurately to assist in improving overall service.
Collaborate with team members to achieve service goals and enhance the customer experience.
Participate in training programs to expand your knowledge and skills continually.