Join Patrique Mercier Recruitment ES for an exciting opportunity as a Dutch-speaking Customer Service Representative in the Frozen Goods Department based in Bulgaria! If you have a passion for customer service and want to be part of a dynamic team in the food industry, this position is ideal for you. You will assist Dutch-speaking customers with their inquiries related to frozen products, ensuring excellent service and satisfaction. Embrace the chance to work in a vibrant environment while contributing to a leading company in the sector!
Provide exceptional customer service to Dutch-speaking clients regarding frozen goods through phone, email, and chat.
Address customer inquiries, complaints, and product information efficiently and courteously.
Maintain a friendly and professional attitude in all interactions with customers.
Document customer interactions and feedback to improve service quality.
Collaborate with team members and other departments to ensure effective problem resolution.
Engage in ongoing training to stay updated on frozen products and customer service best practices.