International forwarder is looking for a Japanese Bilingual Household Goods Coordinator. Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move. • Customer service; ability to effectively communicate by email or phone with the customer to complete necessary documents required to coordinate the move • Ensure all documentation relating to shipment is properly completed as required • Interact closely with the moving team in preparation of the customer goods • Coordinate with the moving team to ensure proper packing, removing and loading of customer's goods • Establish and maintain a professional working relationship with the moving team • General business support function as assigned