Oracle ERP Cloud Paas4saas Consulting Technical Delivery Lead

Oracle Cloud Paas4Saas Technical Delivery Lead

Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities.

At Oracle North America Applications Consulting, we are building the bridge between Oracle's innovative technology and the people who use it to achieve incredible things.

Our team focuses on North American based clients using our back-office cloud applications. Our resources are primarily located in North America and India. We are growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously innovate how we deliver world-class client experiences on cloud applications projects.

We need seasoned cloud delivery professionals who deliver world-class implementations – finding the right balance between delivery rigor and discipline and creating an exceptional customer experience. They spend most of their time with the client, at their location, serving as trusted technical advisor.

The role:

The Oracle ERP Cloud Paas4Saas Technical Delivery Lead is a multifaceted role that requires a combination of skills:

1. strong leadership and management skills
2. outstanding communication and customer relationship management skills
3. deep knowledge in SaaS Applications technology and OCI/PaaS technology
4. solid understanding of SaaS functionality, processes, and capabilities

The tech lead is accountable for all technical scope items, works collaboratively with functional resources on/offshore and directs the work effort of on/offshore technical teams to meet commitments to our customers on time and on budget.

The tech lead is expected to perform as an advisor to the customer, provide guidance and direction, and maintain a productive relationship. Specific responsibilities include:

• Facilitate workshops on all technical items
• Ensure quality processes and peer reviews are being followed
• Track and communicate status, anticipate/foresee risk, escalate, and implement mitigations.
• Ensure the technical scope is delivered on time and budget and meets our quality standards, resulting in referenceable customers.

Responsibilities

Successful candidates will demonstrate the following:

Expert understanding of at least two of the following workstreams: You should be advanced in Oracle SaaS Architecture, Data Migration, Integration, Reporting, and Extensions; specifically, ERP, HCM or SCM, inbound and outbound capabilities as well as reporting and extensions. You will possess the ability to create strategy documents for all major technical activities, using our standard templates and tools and can provide solutions adhering to best practices.

Client relationship management: You'll build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction. Active listening, consensus-building, using a consultative approach to guide client decision-making, empathy and collaboration.

Team leadership: You'll lead and mentor a team of cloud analysts and consultants, both on-shore and off-shore, providing guidance and support to ensure their success. You will apply the same skills listed above for client relationship management, but in the context of leading teams.

Communication: You'll effectively communicate technical concepts to both technical and non-technical audiences. You'll use the appropriate level of detail according to the audience with whom you are engaging and demonstrate active listening. You'll demonstrate confidence and executive presence when delivering presentations.

Problem-solving: You'll be able to troubleshoot complex technical issues and find creative solutions.

Technical support: You'll facilitate technical support to clients, serving as a liaison to the offshore technical team or product support.

Sales Pursuit Support: You'll conduct technical discovery sessions, work with deal teams on solution design and estimation, and participate in sales presentations showcasing our teams' solutions, experience, and capabilities.

Drive Innovation: You'll contribute/lead innovation and initiatives as part of our communities of practice and cross functional teams.

Continuous improvement: You'll identify areas for improvement in cloud solutions and processes and implement changes to enhance performance and efficiency.

Technical skills: You'll have demonstrated experience in the following areas:

• Advanced understanding of OCI, can design and implement secure and scalable OCI architectures. Advanced skills in provisioning, security groups, and deploy compute instances, storage, and networking components.
• Expert in Oracle SaaS Architecture, Data Migration, Integration, Reporting, and Extensions; including experience in SaaS (ERP, HCM, SCM, depending on area of expertise) inbound and outbound capabilities as well as reporting and extensions
• Demonstrated experience in leading and delivering the above tracks and can customize and develop reusable assets for faster deployments.
• Advanced skills in integrations, demonstrated knowledge in platforms (preferably OIC), integration patterns, security, and processes. Can design enterprise-wide integrations strategies and best practices.
• Advanced skills in reporting, analytics and can develop complex BI reports with data models and bursting logic.
• Experience in customizations such as developing custom objects, workflows and Groovy scripts for advanced customizations.
• Experience in OIC, VBCS, Process Cloud, ATP
• Demonstrated experience in security: IDCS and security standards, SOS, SAML, OAUTH, and understands automating user provisioning, role and data access set assignments.
• Experienced in security policies, segregation of duties and compliance.

Functional skills

• Experience and clear understanding of functional concepts in SaaS modules in areas of expertise
• Can design scalable and efficient cross-functional solutions, dependencies, workflows and interaction between modules.
• Project management: planning, tracking scope, collecting and reporting status, identifying, communicating, and mitigating risks; effectively managing resources and identifying needs and changes.
• Customer relationship building and can lead technical discussions and present solutions effectively.

Staying up to date: You'll need to continuously learn about emerging cloud technologies and best practices.

Project management: You'll drive the technical activities of cloud projects from start to finish, including planning, execution, and monitoring, ensuring they are delivered on time and within budget.

Industry expertise is highly desired.

You are:

An out-of-the-box thinker always looking for new approaches and solutions. You enjoy rolling up your sleeves and tackling challenges with a hands-on approach. You're interested in technology, but you recognize it's not the only factor that determines success in the cloud. You have a passion for client success across the lifecycle-building relationships that blossom into trusted partnerships one decision at a time. You know the key to delivering exceptional customer experiences lies in your ability to apply industry knowledge, providing relevant and dynamic insights to each client you serve. You'd much rather listen, ask questions, and engage in candid conversations to design innovative solutions. Entrepreneurial-minded, you have sound judgement and can navigate complexity. You are a highly collaborative team-player who can navigate different personalities, work well with others, and share lessons learned and knowledge gained from project experience. You take ownership of your individual success as well as those around you, modeling integrity and accountability with colleagues and clients.

Qualifications

Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick