CSS Project Coordinator

Oracle Customer Success Services Project Management Role

At Oracle Customer Success Services (CSS), we are a close-knit team of project management professionals, committed to delivering seamless IT infrastructure solutions to our valued clients. As a core member of our Programme Management Office, you will help establish and reinforce best practices, working alongside industry-leading experts who are passionate about professional growth and transformation.

We pride ourselves on being customer-focused, innovative, and supportive, offering you an opportunity to make a real impact while growing your own career in a fast-evolving global organization.

Our team specializes in managing mission-critical IT infrastructure projects and transformation programmes across EMEA. We deliver value by adhering to proven methodologies and promoting best practices in every engagement, ensuring our customers' investments translate into competitive advantages.

Join us, and you will be an essential member of a thriving project management community, helping to shape and deliver end-to-end governance for large-scale transformation programmes. You'll:

• Act as the trusted point of contact and PMO expert for programme information and support;
• Provide comprehensive programme management support including meeting coordination, minute taking, status reporting, and document management;
• Facilitate key meetings, manage stakeholders and act as a linchpin for communication, risk and change management activities;
• Drive standards and consistency across projects by developing templates, best practices, and frameworks;
• Support programme and board meetings administratively and ensure effective follow-up for all actions, escalations, and lessons learned;
• Enhance communication through newsletters, announcements, and programme updates;
• Oversee quality checks and deliverable tracking, establish quality gates, and continuously improve team effectiveness;
• Participate in process improvements, including third-party labor management and change management, driving streamlined and efficient solutions.

If you have a background in Professional Services, Account Management, Enterprise IT Management, Customer Support or Project Management—especially in large-scale IT projects—you'll feel right at home here. Bring your collaborative spirit, communication excellence, curiosity, and a passion for problem-solving—we're excited to meet you.

Experience:

• At least 2 years of relevant experience working within a Program/Project Management Office.
• Process design/implementation experience is a plus.
• Bachelor's degree in Computer Science, IT or a related field—or equivalent hands-on experience.

Essential Skills:

• Outstanding time management and self-organization.
• Excellent communication and interpersonal skills, especially in multicultural teams.
• Ability to rapidly absorb information, understand business processes, and interpret reports.
• Detail-oriented, proactive, and comfortable with ambiguous, fast-paced situations.
• Strong stakeholder management and collaborative, team-centric attitude.
• Deadline-driven with adaptability to evolving priorities.

Desirable Skills:

• Proven project management expertise across methodologies (Waterfall, Agile).
• Exposure to financial and commercial reporting, including invoices, contracts, P&L, and timesheet/risk tracking.
• Understanding of customer industries and business/technical requirements.
• Customer-facing and Confluence experience (a plus).
• Additional language skills beyond English (a plus).

Ready to elevate your project management journey? Join our team at Oracle ACS and make your mark managing projects that influence leading organizations across the globe!