Account Manager (inside Sales)

Inside Sales Account Manager

In OPENLANE, we make wholesale trading simple so that our clients can be more successful. We are a technology company, building the most advanced—and simple—digital marketplace for used vehicles in the world. We are a data-driven company that helps customers buy and sell smarter through clear, useful, and understandable information. And we are an innovative company that accelerates the future of wholesale remarketing through curiosity, collaboration, and entrepreneurial spirit. OPENLANE offers its clients the best digital marketplace for used cars in Europe. Our B2B customers benefit from operational excellence by collaborating with us.

Our values:

• Driven Waybuilders: We tackle challenges that inspire us to build, create, and innovate.
• Relentless Curiosity: We seek to understand and improve the experience of our customers.
• Smart Risk-Taking: We turn risk into progress through data, experience, and intuition.
• Fearless Ownership: We keep our promises and learn along the way.

We are looking for a highly motivated Inside Sales Account Manager to join our dynamic sales team. The selected person will have a key role in recruiting professional buyers and sellers, cultivating existing business relationships, and driving growth throughout the customer lifecycle. This role involves both hunting for new business opportunities and managing existing customers.

What you will do:

• Daily onboarding, customer retention, and recovery
• Recruitment of new traders and dealers through inbound calls or databases assigned by the Manager
• Cultivating relationships with existing customers in your portfolio, helping them develop and grow their business with us
• Recovering customers who have stopped collaborating with us, understanding their motivations
• Demonstrations of sales solutions for buyers and sellers
• Telephone campaigns to new and existing customers (launching new solutions, products, and services)
• Monitoring and reporting on the territory of competence (market) to identify growth opportunities and increase OPENLANE's market share
• Annual visits to a selected group of customers, accompanied by one of the sales managers