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Remote Customer Service Representative - SAT - Remote Eligible
Provide exceptional customer support to ensure positive client experiences
Remote
Entry Level
3 weeks ago
OneTouch Direct
A provider of contact center and customer engagement solutions for various industries, including telecommunications and healthcare.
1 Similar Job at OneTouch Direct
Join Us As A Remote Customer Service Representative!
Welcome to OneTouch Direct! We are not just another call center; we are a family of passionate individuals dedicated to delivering outstanding service to our clients and their customers. Established in 1998, our mission is to provide exceptional contact center solutions for Fortune 500 companies while fostering a warm and collaborative internal culture.
If you love helping people and want to make a difference from the comfort of your home, this is the perfect opportunity for you! As a Remote Customer Service Representative, you will be the friendly voice on the other end of the line, assisting our customers with their inquiries, ensuring they have a wonderful experience with our products and services!
Your Responsibilities:
- Warmly greet customers and handle inbound calls with a smile.
- Assist customers with their inquiries, account questions, and order processing.
- Resolve customer concerns and complaints with empathy and understanding.
- Keep accurate records of customer interactions and provide feedback for improvements.
- Work collaboratively with your teammates to ensure the best service possible!
About OneTouch Direct
A provider of contact center and customer engagement solutions for various industries, including telecommunications and healthcare.