Regional Account Manager

Regional Account Manager

We are looking for a Regional Account Manager to join our team in McHenry and Lake Counties. This person will be responsible for building, establishing, fostering, and maintaining relationships with external referral sources within designated territory and assigned accounts. This position is also responsible for ongoing daily communication with internal departments such as intake and clinical regarding referral management and demonstrate timely communication to referral sources. When applicable, this role also requires on-site patient liaison services while in acute and/or post-acute settings.

Qualifications:

• Excellent communication skills (verbal and written), interpersonal skills, and documentation skills.
• Demonstrated organizational and time management skills, critical thinking, and ability to work independently and with others.
• Proficient in use of spreadsheet and presentation software. Must have computer data entry skills and the ability to learn reporting information through several web platforms.
• Bachelor's Degree

Essential Functions/Areas of Accountability:

• Maintains comprehensive knowledge of assigned territory and has a pulse on the local healthcare market.
• Establishes new relationships with referral sources and maintains established relationships with existing accounts.
• Routinely updates sales strategies to best fit the needs of our agency and referral sources. Proactively reports pertinent market information to supervisor.
• Participates in ongoing clinical and sales training. Shows interest and ability working with peers and other department specialists regularly.
• Complies with rules of participation in hospital-based ACOs, narrow networks, and various other programs within the healthcare industry.
• Agreeable to daily reporting and updating in a variety of CRMs and GPS tracking during business hours.
• Manages communication to referral sources on assigned referrals and works with the intake department in a timely manner.
• Performs liaison services when requested by supervisor or referral source.
• Facilitates ongoing business development to meet or exceed company goals and objectives as well as individualized performance goals outlined by your supervisor.
• Promotes a positive and consistent image and reputation on behalf of One Home Health in the community.
• Clear understanding that this role requires a heavy presence in the 'field'. More clearly defined, 80% of time should be spent at clinical sites doing various tasks such as: attending meetings, scheduling meetings, cold calling, patient visits, etc.