Account Manager - Hybrid (tampa, FL)

Employee Benefits Account Manager (Small Group) – Florida Connect Team

We are seeking an Employee Benefits Account Manager to support a high-volume book of small group clients (10–50 lives) within a collaborative, national support model. This role is focused on managing the full renewal lifecycle, open enrollment execution, and day-to-day client servicing across a diverse portfolio.

What You'll Do

• Manage a book of 50+ small group clients (10–50 lives), handling 4–6 renewals per month from strategy through execution
• Partner with leadership on renewal strategy, including marketing decisions, carrier negotiations, and client recommendations
• Lead open enrollment processes, including benefit education, enrollment support, and coordination through platforms like Employee Navigator
• Provide ongoing client support throughout the year, including eligibility updates, policy changes, audits, and general service needs

What We're Looking For

• Active Health & Life insurance license (Florida required)
• 3+ years of employee benefits experience, ideally supporting small group clients
• Strong understanding of fully-insured and level-funded plans, renewals, and open enrollment processes (no self-funded experience required)
• Comfortable managing a high-volume book with strong attention to detail and client service
• Must be very organized

What Sets You Apart

• Experience working within a team-oriented, high-collaboration environment
• Background supporting smaller group clients in a fast-paced agency setting
• Ability to independently manage renewals while partnering cross-functionally on strategy

Additional Details

• Minimal travel (occasional in-state meetings, flexible coverage)
• Strong team structure with shared support across a national model
• Opportunity to support a growing book, with long-term scalability across 500+ groups
• Growth opportunity within the department
• Will conduct Open Enrollment meetings for your book of clients

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their protected characteristics. Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry laws in several states.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!