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Sr Customer Service Rep
Supervise and train customer service staff to ensure order accuracy and quality communication
Tallahassee, Florida, United States
1 week ago
Job Responsibilities
Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, correct, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel