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Customer Service Rep I - PHC
Assist customers by answering questions and resolving issues efficiently
Las Vegas, Nevada, United States
Entry Level
1 week ago
Job Title
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.
Job Responsibilities
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Documents calls and intakes in computerized record keeping system (Productivity)
Verifies and updates demographic information such as address and telephone number in computerized records