Customer Experience Specialist

Customer Service Representative

Are you passionate about delivering exceptional customer experiences across multiple platforms? We're looking for a dynamic Customer Service Representative to join our client's team! In this role, you'll be the go-to problem solver and trusted advisor for their customers—whether they reach out by phone, email, or in person. You'll have the opportunity to earn a permeant seat with this contract-to-hire role.

What You'll Do:

• Engage with customers across multiple channels—phone, email, and face-to-face—to answer questions, resolve issues, and provide outstanding service.
• Process and place orders accurately and efficiently, ensuring every detail is correct and customers leave happy.
• Build lasting relationships by listening, understanding needs, and offering solutions that make a difference.
• Collaborate with internal teams to ensure smooth order fulfillment and timely communication.
• Stay ahead of the curve by learning our products and services inside out, so you can confidently guide customers.

Requirements

What Makes This Role Exciting:

• You'll be the voice and face of the brand, making a real impact on customer satisfaction.
• Every day is different—switching between channels keeps things fresh and engaging.
• Opportunities to grow your skills in communication, problem-solving, and technology.

What We're Looking For:

• Strong communication skills across phone, email, and in-person interactions.
• Detail-oriented with a knack for accuracy in order processing.
• Positive attitude and ability to thrive in a fast-paced environment.
• Previous customer service experience preferred, but we'll train the right person!

Ready to join a team that values your energy and ideas? Apply today and help deliver exceptional service—every time!