Customer Service Rep

Customer Service Rep

Job Category: Administrative

Requisition Number: CUSTO008357

Full-Time

On-site

Fremont, CA 94538, USA

Description

Job Highlights

• Earn $20-$23 per hour
• Full Time
• Overtime Opportunities
• Advancement Opportunities
• DailyPay Partners (Work Today, Get Paid Tomorrow)

Here's What You'll Get To Do

• Maintain broad knowledge of clients, products, and services of the organization
• Document customer interactions and transactions
• Accurately process phoned, faxed, and e-mailed quotes and orders in accordance with cut off times and other time constraints that may exist
• Data entry of faxed, emailed, and phoned in orders for production
• Answer the telephone in 3 rings or less and direct callers to appropriate departments
• Provide assistance to all co-workers when needed
• Communicate with customers to determine expected delivery date and time.

What We're Looking For

• A minimum of 1 year previous customer service experience
• Strong organizational and listening skills
• Ability to work overtime when required
• Ability to work independently and prioritize work with deadlines
• Ability to work in a fast paced, team environment to meet required deadlines
• Computer experience and accuracy in numeric typing

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job

Work Today, Get Paid Tomorrow!

Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked. Certain terms and conditions apply.

What OBE Offers You

• Competitive pay
• Paid time off
• 10 Holidays (inclusive of 2 floating holidays)
• Market competitive 401(k) match
• Industry-leading medical, dental, and vision benefits
• Short-term and long-term disability coverage
• Life Insurance

About OBE

At OBE we strive to build a culture that embraces all employees and creates a great place to work for everyone. We do this by:

• Empowering experienced and entrepreneurial managers who have a customer-first focus at all levels.
• Building teams of demand creation specialists, technical sales, and local customer sales/support talent.
• Identifying a deep bench of talent with diverse backgrounds, experiences, and skill sets to drive robust decision-making and ensure our ability to promote from within.
• Executing formalized talent management processes that ensure all employees have the best in market skills

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability