Warehouse Customer Service Associate

Warehouse Customer Service Coordinator

Ryder is hiring immediately for a Permanent Full Time Warehouse Customer Service Coordinator in Etna, Ohio. Positions Pay Weekly + Hourly Pay $22.00 per hour. Schedule: First Shift Monday-Friday 10:00 am - 6:30 pm.

We want the right Warehouse Associate to join us at Ryder and work in the safest supply chain environment with state of the art equipment. Products being handled include tools and equipment: computers, Microsoft Office, email, customer service.

Various warehouse fulfillment specialist roles at Ryder support distribution across the US. Apply here with Ryder today. We have all benefits other warehouse distribution facilities offer without the wait! Benefits include on-the job paid training, medical, dental, vision, 401 K etc. Start at 30 days, paid time off, 401 K offers a company match, high valued stock at 15% employee discount, and employee discounts that save you money on tools, cars, hotels, electronics/appliances, cell phones, travel, and much more. Safety gear is provided. Safety is always the first priority. State of the art equipment and caring leadership.

Requirements:

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Ability to make quick, reliable decisions that represent both the customer and Ryder
• Strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Responsibilities:

• Performs administrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP)
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.