Onsite AV Support Technician II

Onsite Maintenance Technician

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. The Onsite Maintenance Technician will work in partnership with the customer, management team, Global Helpdesk, and SIG teams to provide on-premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class customer service experience. Day-to-day responsibilities include performing preventative maintenance tasks to help maintain customer spaces, field installation of control programs, setup/breakdown of conference spaces, deliver field service support of control programs, perform support tasks in a timely and quality conscious manner, provide field service support of networked devices, provide job site documentation and end user training, setup and troubleshoot various audio/video/presentation systems, and collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL. Must be flexible to work after hours and weekends when required. Understand and adhere to local safety standards for all site duties. Travel to various job sites as required.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may deal with a construction site type of work environment.

What We're Looking For

Must-haves include the ability to effectively communicate with employees, customers, and colleagues; ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors; ability to work and think independently and ensuring to meet deadlines; ability to manage small to medium projects; intermediate computer knowledge; knowledge of basic signal flow for audio, video, and control; ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools, and materials; valid driver’s license and a motor vehicle record that meets AVI-SPL driving standards; minimum of a high school diploma or equivalent; minimum of 1-3 years of audiovisual integration experience preferred. Nice-to-haves include minimum of 3-5 years of audiovisual integration and/or service experience; formal education in electronics or related field preferred; preferred external training: Crestron Professional Installation, AMX Intro to Networking for AV Professionals, Exton AV Associate Certification, AVIXA Quick Start.