IT Business Support Analyst

IT Business Support Analyst

The Office for Students (OfS) is the independent regulator for higher education in England. Our aim is to ensure that every student, whatever their background, has a fulfilling experience of higher education that enriches their lives and careers. We do so by regulating the higher education providers on our register to make sure they are delivering high quality courses and positive outcomes for their students; where they are not, we take action.

Technology is only part of delivering high-quality IT services at the Office for Students (OfS). We're looking for an IT Business Support Analyst to play a key role in supporting the delivery of first-class IT services and systems across the organisation.

This is a dynamic and varied role that blends financial administration, asset and contract management, and programme support. You'll be the go-to person for ensuring our IT operations run smoothly — from tracking budgets and managing supplier contracts to supporting project delivery and coordinating team logistics.

If you're highly organised, thrive on detail, and enjoy working collaboratively across teams, this could be the perfect opportunity for you.

Key Responsibilities

• Financial Administration: Ensure all IT expenditure is compliant with OfS financial controls, including raising purchase orders, receipting invoices, and supporting budget forecasting.
• Asset & Contract Management: Administer the IT asset portfolio, ensuring compliance throughout the lifecycle. Track contracts and work closely with Procurement to ensure timely renewals and replacements.
• Programme & Project Support: Assist IT Project Managers with financial and administrative aspects of their projects, including resource tracking and governance support.
• Team Coordination: Provide general administrative support to the IT team, including booking training, conferences, travel, and accommodation.
• Governance & Assurance: Support licensing, supplier management, and Freedom of Information requests, ensuring compliance and smooth operations.

Who We Are Looking For:

We're looking for a positive and proactive team player with:

• Strong organisational and coordination skills, with the ability to manage multiple tasks and meet deadlines reliably.
• Good analytical skills to support financial tracking, resource management, and reporting.
• Clear and confident communication, both written and verbal.
• Accomplished use of Microsoft Office 365 tools, especially Excel, Word, PowerPoint, and Teams — well versed in leveraging this toolset to support the delivery of your work.
• Working knowledge of financial processes, including raising purchase orders, receipting invoices, and tracking expenditure against budgets.
• Attention to detail and a self-managing approach, ensuring tasks are completed accurately and on time.

The OfS regulates the higher education sector on behalf of all students. We value diversity and the wealth of perspectives, experience and ideas that it brings to our work, and we strive to embed equality of opportunity in everything we do. We recruit based on fair and open competition and welcome applications from candidates regardless of age, disability, race and ethnicity, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation.

Flexibility is important to the OfS, as we recognise that it can enable people to work more effectively. A set of organisation-wide principles shape our approach to flexible and hybrid working, which our teams then use as guidance on how they deliver their business goals. This would usually mean working from the office for two days in a typical week.

To attract the widest possible field of qualified applicants, flexible working, for example job share and part time working, apply to this role.

In addition, our Total Reward Framework offers a range of benefits to suit your way of life. These include comprehensive learning and development, annual leave starting at 25 days' per year (plus public holidays), access to the highly regarded Civil Service pension scheme and a variety of health benefits.

Application is by CV and covering letter. In your covering letter, please outline why the position if of interest, and the skills and qualities you will bring to the role.

Closing date for applications; 8 September 2025

Interviews: From 22 September 2025