Account Manager IV

Account Manager

Oceaneering is seeking an experienced Account Manager to drive growth for its Digital Solutions business. This role is responsible for developing new business, expanding key accounts, and building strong customer relationships while selling digital products and managed services.

Digital Solutions is part of Oceaneering's Integrity Management and Digital Solutions segment, focused on helping energy customers operate safer, greener, and more efficiently. The portfolio includes data collection applications, communication services, and managed network solutions designed for complex offshore and remote environments.

The ideal candidate has sales experience with digital products and managed services within Oil & Gas, Energy, Renewables, Processing, Chemicals, or related industries, and brings a strong understanding of customer needs and value-based selling.

Responsibilities

• Sales Ownership & Governance

  • Collaborate in the development of sales strategies for the digital solutions portfolio
  • Develop and execute a regional sales strategy to achieve targets and expand market share
  • Conduct market research to stay updated on industry trends and competitor activities
  • Collaborate with the marketing and product teams to develop effective sales collateral
  • Provide regular sales forecasts and reports to senior management
  • Utilize OII sales systems such as CRM, and Miller Heiman sales philosophy
  • Provide strategic, day-to-day and tactical business and product developmental support and leadership, including relevant internal and external stakeholders

• Revenue & Pipeline Accountability

  • Identify and pursue new business opportunities in region
  • Grow revenue YoY in region
  • Actively prospect and manage opportunities through sales pipeline

• Account Planning & Growth

  • Build and maintain strong relationships with key clients and partners
  • Work closely with account managers in adjacent groups for multi-services opportunities
  • Understand customers' needs and give feedback to Technology and Product Management teams
  • Attend industry events and conferences to network and promote our solutions
  • Own and execute a cadence of customer engagement (onsite/virtual) including quarterly business reviews (QBRs), roadmap sessions, and value/ROI reviews
  • Lead discovery sessions with operations, integrity, and IT stakeholders to confirm requirements, success criteria, and deployment constraints for offshore/remote environments
  • Map customer stakeholders (economic buyer, technical buyer, champions) and maintain executive alignment through regular touchpoints and meeting notes/action tracking
  • Facilitate solution workshops, technical deep-dives, and product demonstrations in collaboration with product, engineering, and delivery teams
  • Coordinate customer onboarding and implementation milestones; ensure handoffs, timelines, and roles/responsibilities are clear and documented
  • Drive renewals, upsell, and cross-sell motions by identifying expansion triggers, developing business cases, and aligning commercial terms with customer procurement processes
  • Monitor adoption and outcomes post-deployment; track agreed KPIs and proactively escalate risks/issues to protect customer satisfaction and revenue
  • Capture and synthesize the voice of the customer (pain points, feature requests, competitive intel) and translate into actionable inputs for product roadmap and service improvements

Qualifications

REQUIRED

• Bachelor's degree in engineering, business or equivalent technical discipline

• 2+ years of digital sales/digital consulting experience, information technology or engineering

  • Knowledge of Customer Relationship Management systems
  • Understanding of digital platforms, data aggregation, cloud service and digital strategy
  • Experience in Business Development analytics and commercial strategies

• Excellent communication, negotiation, and presentation skills

• Technically savvy and consistently up to date on the products and services OII offers

• Domestic travel 20%, international travel less than 10% of time

Preferred

• 2+ years of experience in selling digital platforms in the oil & gas/energy markets

Working Conditions

• Almost exclusively indoors during the day and occasionally at night.
• Occasional exposure to airborne dust in the workplace.
• Work surface is stable (flat).

Physical Requirements

Occasional

• Lift up to 20 pounds
• Climbing, stooping, kneeling, squatting, and reaching

Frequent

• Lift up to 10 pounds
• Standing

Constant

• Repetitive movements of arms and hands
• Sit with back supported

Job Info

• Job Identification 10592
• Job Category Business Development
• Job Schedule Full time
• Workplace Hybrid