SAP Ixp Intern - Customer Success Experience Center Support

SAP Ixp Intern - Customer Success Experience Center Support

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it's the foundation for a career built on connection, creativity, and impact.

Position Title: SAP Ixp Intern - Customer Success Experience Center Support

Location: Hybrid - New York

Expected start date to end date: January 2026 – January 2027

Duration: 12 months

Working hours: Full time 40 hrs./week

The SAP Experience Center Showcase Support Intern supports the organization to ensure the flawless execution of every customer engagement.

Key Responsibilities and Tasks

• Preparation and execution support of customer visits
• Participate in preparation calls with account teams and storytellers in order to prepare the space as needed for each tour. Work with our team of experts to gain an overall understanding of the showfloor content of SAP enterprise software solutions and technology Innovation is required.
• Support content creation for customized tours
• Customize the showfloor for upcoming customer tours if needed
• Support the execution of customer tours including broadcasting support if needed
• Take photos and notes during important visits
• Coordination and support of all onsite customer and partner events in the Experience Center to ensure a seamless experience working closely with our customer engagement team
• Maintenance and operations support of the Experience Center showcase space
• Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities
• Prepare the showroom daily to receive the customer and account team for their tour
• Learn SAP Experience Center portfolio of Innovation Showcases and present the contents to participants after gaining proficiency over a period of time
• Contribution to project management and communication-related to the Experience Center
• Support projects across the North American Experience Centers and Create content for executive briefings in the form of PowerPoint presentations, Excel reports, videos, etc.
• Provide operational support across SAP Experience Center, some tasks includes
• Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities
• Prepare the showroom daily to receive the customer and account team for their tour
• Provide production support during virtual events leveraging latest state of art production capability for show and tell.

What You'll Bring

We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program
• Currently enrolled as a student at a university/college or recent graduate
• Preferred fields of study: Computer Science, Engineering, Business Administration / Marketing / Communications or related course of study
• Curiosity in technological topics, fast learner, and an urge to understand how things work
• Proficiency with IT Tools and especially proficient Microsoft productivity tools (PowerPoint, word, excel)
• Strong interpersonal communication skills
• Ability to work in a global and international environment
• Experience in project management with a high degree of motivation and ability to work independently
• Embraces fast pace, constant change with grace under pressure

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology

• Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
• Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You'll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
• Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

SAP Experience Centers provide highly customized engagements designed to ensure customer success, build relationships, and ultimately drive revenue. The Experience Center team brings together account teams, subject matter experts, and executive leadership to demonstrate SAP's deep understanding of the customer's specific business, industry, and markets.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15-62 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.