Customer Service Representative

Customer Service Representative

Location: Brooklyn, NY Pay: $20.00–$24.00/hr. (depending on relevant experience) Hours: 8 AM – 5 PM Days: Monday – Friday

We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture—one where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire professional Customer Service Representatives who care about the safety of our drivers and the service provided to the community.

As a Customer Service Representative with us, the minimum responsibilities are:

• Answering customer calls and processing customer orders for new service, discontinuance, or changes in service
• Accepting payments from customers, researching customer billing inquiries, and updating customer account information
• Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues

Qualifications & Skills:

• 2 years of high-volume Customer Service experience
• Experience with Microsoft Word, Excel, and Outlook
• Excellent verbal and written communication skills

Benefits:

• Competitive Compensation
• 401(K) with company match; let us help you save for your future
• Healthcare; Medical, Dental, Vision
• Insurance: Life, Short Term/Long Term Disability

If you are a motivated professional with a passion for customer service, we encourage you to apply today!

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.