Content Implementation & Learning Director

Content Implementation & Learning Director

The Content Implementation & Learning Director is a dynamic leader responsible for brand related training content which spans development, integration, and governance across multiple platforms. This ensures content creation and delivery aligns with brand, training and role-specific objectives, adult learning principles, regulatory standards, marketing strategy, and business impact across global and regional markets. The director acts as a strategic thought partner and content owner, driving digital transformation, innovation, and continuous improvement in learning content and ecosystem management.

Role Responsibilities:

• Strategic Content Integration & Leadership: Develop and execute comprehensive content implementation strategies aligned with learning objectives, business priorities, adult learning theory, and brand strategy.
• Platform Enablement & Technical Leadership: Serve as a subject matter expert in optimizing content across platforms, ensuring seamless learner experiences and leveraging platform capabilities for deployment, tagging, tracking, and reporting in line with Global Customer Engagement Training (GCET) and triad expectations.
• Content Cadence, Governance & Standards: Establish and manage content cadence, ensuring timely, relevant, and impactful learning experiences as platforms are activated based on Learning Plans for brands and roles.
• Cross-Functional, Vertical & Global Collaboration: Partner with GCET, business stakeholders, operational teams, and international markets to ensure content is learner-centric, actionable, compliant, and strategically aligned.
• Continuous Improvement & Performance Measurement: Work in partnership with Learning Effectiveness leads to monitor prioritized content, learner, and business metrics, implementing feedback loops and KPIs with needed GCET verticals to inform iterative improvements and innovation in content strategy.
• Budget & Resource Optimization: Develop, manage, and optimize the annual budget for content development, including vendor cost tracking and resource allocation. Drive efficiency through data-informed decision-making.
• Brand Learning Cohesion: Design and execute unified learning plans reflecting brand strategy and supporting business unit objectives and partnership with learning plan owners or supporters across GCET and the triad.
• Content Creation & Innovation: Oversee development of high-quality, multimodal learning assets including microlearning, AI-generated content, and dynamic interventions. Lead pilot programs and scale innovative tools to enhance content usability and impact.
• Agency & Stakeholder Management: Manage relationships with agencies and integrate external materials into the brand learning strategy. Collaborate with marketing and medical teams to translate clinical data insights into actionable training content.

Basic Qualifications:

• Bachelor's degree with a minimum of 8+ years of relevant work experience preferably in CFC, Marketing and/or training.
• Proven leadership working with and leading within complex matrix structures.
• Strong understanding of adult learning principles, instructional design best practices, and regulatory requirements.
• Technical aptitude with learning platforms (e.g., Degreed, Axonify, LMS/LXP systems).
• Strong written and verbal communication skills for leadership and external audiences.
• Ability to make sense of complex information to make sound judgment and decision making.
• A track record of holding self, others and teams accountable to meet commitments.
• Diverse leadership experiences, including influencing peers, senior leaders and coaching others.
• Understanding of project management, experimentation, and agile pilot processes.

Preferred Qualifications:

• Experience with curriculum design and enhancement.
• Direct team leadership.
• Strong process, governance, and continuous improvement experience.
• Experience with innovative tools, technologies, and data partnerships, attention to detail, compliance, and budget considerations.

Non-Standard Work Schedule, Travel or Environment Requirements:

• Occasional travel for team and customer meetings.

Other Job Details:

• Last Day to Apply: December 22, 2025
• Work Location Assignment: Hybrid, 2-3 days onsite/week, US Commercial Pfizer site required
• The annual base salary for this position ranges from $156,600.00 to $261,000.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program.
• Pfizer offers comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.