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Key Account Manager (RX) #S24

Develop and maintain strategic relationships with key cardiologists and pulmonologists to drive sales targets and market growth
Budapest, Hungary
Senior
5 months ago
Novartis

Novartis

A global healthcare company specializing in innovative medicines, generic drugs, and eye care products.

Job Description Summary

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines. Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. Join us as a Founder of our 'new' Sandoz!

Experienced sales professionals responsible for achieving sales targets for a specific account(s). Responsible for establishing and implementing a sales/business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position SANDOZ and its brands.

Your responsibilities include, but not limited to:

  • Establish and develop long-term relationships with key customers. Expand relationships with existing customers and build strong business relations with new customers to achieve sales targets.
  • Working out solutions for Customer/Accounts in the responsible therapeutical and geographical area in-line with company priorities and goals
  • Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers and competitors.
  • Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
  • Project management in responsible territory (e.g. demo devises)
  • Providing strategic insight and information on market environment to Marketing, Medical, Access & Pricing Affairs
  • Providing leadership attitude and high responsibility to all aspects related to account management.
  • Developing deep understanding of the account. Defining objectives, working out strategy and leading implementation of account action plan:
  • Profiling- implementing analytics based on available databases, gathering all relevant data and KPIs to understand the account potential (e.g. epi data, account capacity, drivers & barriers)
  • Targeting- defining the roles and their impact within account
  • Creating and implementing action plan based on a potential impact and Customer/Account needs
  • Regular monitoring and tracking of Customer/Account development using specially developed templates and KPIs
  • Monitoring the implementation of financial frames within account when relevant (quotas ordering and usage, stock and potential demand)
  • Ensuring coordination and alignment with all functional groups within account. KOL management.
  • Taking active part in brand strategy meetings
  • Ensuring appropriate documentation
  • Performing according to Sandoz compliance and regulations
  • Ensuring the accurate and timely completion of relevant reports
  • Reporting of technical complaints / adverse events / special case scenarios related to SANDOZ products within 24 hours of receipt

Key performance indicators:

  • Achieving cycle sales target for all promoted brands
  • Preparing explicit long term account plan for key accounts using account template
  • Performing calls according to the cycle promo grid
  • Keeping panel up to date and working out appropriate target panel for the upcoming cycle
  • Preparing weekly visits' plan and ensuring timely reporting on performed visits
  • Preparing appropriate documentation related to performed projects
  • Being owner of the account as the project
  • Collaboration within KAM and X-Team
  • Establishing robust and long term relations with customers
  • Timely reflection and communication on market changes or needs

What you'll bring to the role:

  • Health Care Sciences Professional (e.g., Medical Doctor, Nurse) or equivalent education
  • Key account management experience
  • Sales experience in multinational companies
  • Team management experience is preferred
  • Experience with cardiologists and pulmonologists is preferred

Skills:

  • Excellent interpersonal and negotiation skills - ability to interact at different levels in a professional and positive manner
  • Self-driven personality and ability to manage activities in a solution oriented and independent manner
  • Well-organized, detail-oriented - efficient in approach and able to deal with multiple priorities
  • Curiosity and learning agility - eagerness to develop oneself and to find ways to increase work efficiency by using modern tools and technology
  • Excellent communication and sales skills - proactive and decisive mindset

Languages:

  • Hungarian - native
  • English

Commitment to Diversity & Inclusion:

Sandoz is committed to building an outstanding, inclusive work environment and diverse team's representative of the patients and communities we serve.

Why Sandoz? Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged! The future is ours to shape! Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: https://talentnetwork.novartis.com/sandoztalentpool #Sandoz

Skills Desired

Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, Crm (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Revenue Growth, Selling Skills, Team Collaboration, Value Propositions
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Key Account Manager (RX) #S24
Budapest, Hungary
Customer Success
About Novartis
A global healthcare company specializing in innovative medicines, generic drugs, and eye care products.