Key Account Manager
Location: German speaking part of Switzerland (Zürich, Basel, Luzern, Bern) #LI-Hybrid
Purpose of the role: The Key Account Manager leads and drives the account strategy in the German speaking part of Switzerland. He/she understands the account needs & untapped business opportunities while exploring economic & clinical influence to improve healthcare delivery and accelerate patient access.
Job Description
In this role you are responsible for key account management at a local level, managing the business relationship and activities with key accounts and specialists to foster and extend the relationship and obtain the sales targets. You will develop a deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care.
Your responsibilities include, but are not limited to:
- Drive sales, product promotion and development in the designated accounts and their respective referral networks to achieve agreed sales and broader performance targets for assigned territory
- Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes
- Lead the preparation of strategies and individual tactical plans and gives strategic input in terms of analysis, future potential and key programs required for the accounts
- Analyze market situation including competitive intelligence activities on key accounts and key competitors. Acts as a strategic scientific partner and collaborates with other field matrix colleagues/functions to support healthcare systems strengthening & improve patient access and outcomes
- Takes ownership and accountability in building a high performing team. Foster a culture of openness, accountability and trust.
What you'll bring to the role:
- University degree in business or life sciences
- Full professional proficiency in German and English
- 3+ years' experience as Field Force, as KAM and/or Sales Rep in the pharma industry, ideally in Oncology
- In-depth knowledge of Swiss customer/marketplace, key dynamics and current knowledge of key competitors and their likely strategies within the Therapeutic Area
- Knowledge of the Swiss Healthcare System
- Strong analytical and strategic skills coupled with an entrepreneurial mindset
Why Novartis?
Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!