Entry Level Customer Service Accounts Receivable Specialist

Entry Level Customer Service Accounts Receivable Specialist

This newly created position will help us establish and document our newly established AR team which has previously reported directly to our Accounting Manager. Our growing firm sends out roughly 50,000 invoices annually. This position is a customer-facing position who will spend some portion of their day researching and answering client questions.

The career path for this position could be a progressive position in the AR area, a move to our accounting group, or a move to one of our other teams.

Job Responsibilities:

• Answer client and account manager questions about invoices
• Input data into our billing system
• Setup clients in our billing system
• Produce invoices
• Send statements to clients
• Investigate and resolve billing discrepancies and customer disputes
• Process client refunds as needed
• Assist in troubleshooting automation problems
• Assist in documenting processes and procedures
• Perform other responsibilities as appropriate

Requirements:

• At least 2 years of college course work
• Some work experience with experience in AR a plus
• 4-year degree preferred
• Strong technology skills including Microsoft products
• Experience with ChargeOver (or other invoicing software) a plus
• Extremely detail-orientated
• Good customer service skills

Compensation and Benefits:

• Base Salary $40,000-$60,000
• Salaried, non-exempt
• Medical, dental, disability, and life insurance
• Paid time off
• 401(k) plan with employer match

Work Location/Hours:

• Hybrid; can work from home two days per week
• Must be able to work from our Houston, TX office located at 10777 Northwest Freeway Suite 440, Houston, TX 77092
• Must work from USA and be authorized to work for any US employer
• We will supply all necessary computer equipment

We get it. We listen. We communicate.