PC Network Support Technician 2 / PC Network Support Technician 3

PC Network Support Technician

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

Northrop Grumman's Corporate Sector is seeking a PC Network Support Technician to join its team in Rolling Meadows, IL; please note that the candidate selected for this position will be required to work on-site, full-time at our Rolling Meadows campus – this is not a remote work opportunity.

Job responsibilities will include but not be limited to the following:

• Provide technical support for computers and associated networks.
• Install, troubleshoot, service, and repair personal computers, network equipment such as servers, related PC software, and telephones.
• Provide personal computer, hardware, and software support.
• Install, service, and repair personal computers and install attendant software.
• Connect personal computers and terminals to existing data networks.
• Maintain trouble logs.
• Instruct users in the use of personal computers and networks.
• Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases.
• Perform basic PC, PBX, and network software programming.

This requisition may be filled as a Level 2 or Level 3, based on the qualifications outlined below.

Basic Qualifications for Level 2:

• High School diploma or equivalent with 2 years of additional education and/or relevant experience.

Basic Qualifications for Level 3:

• High School diploma or equivalent with 4 years of additional education and/or relevant experience.

Basic Qualifications for Levels 2 and 3:

• Applicants must have a current U.S. Government Secret level security clearance (at a minimum), to include a closed investigation date completed within the last 6 years, or must be enrolled in the DoD Continuous Evaluation Program (CEP) in order to be considered; the required security clearance must be maintained as a condition of continued employment.
• The selected candidate must have the ability to obtain and maintain special access programs (SAP) clearance as a condition of continued employment.
• Current DoD 8570/8140 IAT level II baseline certification (example: Security+ CE), or the ability to obtain certification within 3 months of start date; the required certification must be maintained as a condition of continued employment.
• Experience with Microsoft products such as Windows Desktop OS, Office Product Suite.

Preferred Qualifications:

• BS degree in relevant discipline.
• Current CompTIA A+ or Network+ certification.
• Current Microsoft certification (MCP, MCSE, or MCSA).
• Proficiency in remote administration and troubleshooting of desktop PCs, Visio, and PowerShell.
• Experience with zero and/or thin client devices.
• Experience in Active Directory configuring user and computer accounts.
• Cross-platform experience (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.).
• Experience supporting VMware VDI (Virtual Desktop Infrastructure).
• Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking.
• Ability to work in a fast-paced environment where multiple projects are being developed and deployed simultaneously.

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!

Primary Level Salary Range: $49,100.00 - $81,800.00Secondary Level Salary Range: $58,300.00 - $97,100.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.