Desktop Support Technician

Desktop Support Technician

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Minot, ND and provide end-user support.

Duties and Responsibilities:

• Mobile Device Setup
• Coordinate with carriers for new device activation
• Assist with data transfer from old to new company phones
• Set up and configure iPhones, including backups and apps
• Be familiar with corporate management of mobile devices
• Office 365 Support
• Set up and troubleshoot Outlook
• Support Office 365 authentication issues
• Assist with Teams, SharePoint, and other Office 365 apps
• Computer Imaging and Setup
• Image and configure computers using Autopilot
• Set up user profiles
• Assist with application installations
• Tier 2 Support
• Troubleshoot and resolve laptop sign-in issues
• Install and manage applications via the company portal
• Handle admin rights
• Reset TAP codes
• Resolve printing issues
• Address application and network drive problems
• Provide hardware diagnostics and repairs
• Assist with software updates and patches
• User Training and Support
• Conduct training sessions on device and software usage
• Provide ongoing technical support for mobile, laptop devices, applications, and Office 365

Wage Range: The rate for this position is between $29.62 - $39.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

CompucomStaffing, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.