Customer Support Specialist
Nokia
Customer Care Support Specialist
As a Customer Care Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to customers deploying Nokia's Fixed Networks Access products. You will be responsible for providing world class post-sales technical leadership to our client base. Working directly with customers, you will be the subject matter expert on the Nokia Fixed Networks products and solutions and will establish and maintain strong relationships throughout the customer's lifecycle. This role requires a balance of product knowledge, remote diagnostic experience, excellent judgment, a strong desire to "solve" the problem, and an ability to continually learn.
We are looking for highly motivated, responsible, high caliber engineers who like to know how things work and are excited to eliminate problems in customer networks. Aptitude and attitude are more important than meeting specific experience criteria.