Lead Of Global Account Csm - tech Industry

Lead of Global Account CSM-Tech Industry

Tech & Durable Market-GfK. Growth from Knowledge. For over 90 years, we have earned the trust of our clients around the world by solving critical questions in their decision-making process. We fuel their growth by providing a complete understanding of their consumers' buying behavior, and the dynamics impacting their markets, brands and media trends. In 2023, GfK combined with NIQ, bringing together two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - GfK drives Growth From Knowledge.

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

1. Tech Industry Analysis and sharing to the executives of Global Tech brands

2. Set up thought leadership in Tech for GfK, by delivering depth of insights

3. Make sure the customer satisfaction of clients

4. Lead the HQ CSM team to drive the service delivery and make sure yearly renewal rate together with sales team

5. Deliver guidance to global CSM team in different regions.

6. Go-to-market strategy setting for client and advice for growth.

7. Project management

8. Conduct research programs on competition, Marco market impact, market entrance and etc.

9. Drive research leveraging both industry data and consumer data.

10. Be responsible for the global business

11. Manage the relationship of Senior Roles of Tech client, as the role of consultant and industry through leader.

12. Cooperate with global team and China unit team closely

Qualifications

Requirements: 1. Bachelor's degree or above;

2. At least 7-8 years of work experience in a professional market research company, with experience in retail research or brand research, able to independently carry out questionnaire design and related channel interview work;

3. Proficient in using statistical software such as Excel, PPT, Word, SPSS or SAS;

4. 10 years' analysis experience in Tech.

5. Highly sensitive to data, possessing excellent logical analysis skills and sharp insight;

6. Good report writing ability, language expression ability, management skills, and interpersonal communication skills;

7. Good presenter to C-Cuites

8. 5 years team management experience

9. 5 years Project management experience.

10. Consumer survey experience is preferred.

11. Good Team player

12. Experience in global role is preferred.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

Our Commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the link provided.