Early Careers Program: Junior Customer Service Associate

Early Careers Program: Junior Customer Service Associate

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers to better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

Job Description

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story. Step into the world of data with Media Measurement Analysis Team in Sofia. We support global media operations by turning data into insights that drive decision-making. As a Junior Client Data Analyst, you will dive into big data, uncover valuable trends, and work with data analytical tools in a collaborative team environment to achieve the tasks.

Key Activities: • Analyze data for various projects, from standard reports to custom requests; • Handle large datasets from multiple sources; • Prepare data for marketing analysis and report on key metrics; • Collaborate with team members to understand data needs and project goals; • Help improve processes and find more effective solutions for clients.

Qualifications

Required skills and knowledge: • Attention to detail and interest in learning new skills; • Good understanding of data analysis principles and methodologies; • Excellent level of English language, both written and spoken; • Experience as data analyst, business analyst or similar position is a plus;

The position requires flexibility in working hours, including covering late shifts from 1:00 PM to 10:00 PM when necessary.

Additional Information

We offer: • Food vouchers of 120 BGN monthly; • Life Insurance; • Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, Expenses for medications and medical products; • Additional paid leave of 3 days in case of no overdue leave days from previous year; • Free access to LinkedIn Learning platform.

In addition: • A Hybrid model of working: part of the week you work from home (home office), a part from the office; • Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries; Your development is important to us! • Stable employment in a dynamic and international environment with an established position on the market; • The opportunity to gain a valuable experience and knowledge of FMCG on the country and international level; • Friendly working environment.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

Our Commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.