Senior Account Manager- Platforms
Nielsen is the global leader in audience measurement, data, and analytics, providing the most complete and trusted view of consumers and markets worldwide. We are looking for a highly motivated and experienced Senior Account Manager to join our Platforms team, a group dedicated to building and growing relationships with the world's leading technology and media platforms.
In this pivotal, client-facing role, you will be responsible for managing and expanding key relationships with some of Nielsen's most strategic clients, including global giants. You will act as a trusted advisor, a strategic partner, and a sales leader, driving the adoption of Nielsen's suite of audience measurement, content analytics, and media planning solutions.
The ideal candidate will possess a deep understanding of the digital media and advertising ecosystem, a proven track record of exceeding sales targets, and the ability to navigate complex, multi-stakeholder organizations. You will be instrumental in helping our clients leverage Nielsen's data to optimize their content strategies, prove ad value, and make critical business decisions in a rapidly evolving media landscape.
Roles & Responsibilities:
- Strategic Account Management: Serve as the primary point of contact for a portfolio of strategic platform clients. Develop and execute comprehensive account plans that align with client business objectives and Nielsen's growth strategy.
- Revenue Growth: Drive and exceed revenue targets through a combination of product renewals, upsells, and the identification of new business opportunities within your assigned accounts.
- Consultative Sales: Act as a subject matter expert on Nielsen's offerings, including Nielsen ONE ads, Advanced Audiences and their application within the platforms industry. Conduct in-depth discovery conversations to understand client challenges and articulate the value of Nielsen's data-driven solutions.
- Relationship Building: Cultivate and maintain strong, executive-level relationships with key stakeholders across various client teams, including product, engineering, ad sales, and content.
- Cross-Functional Collaboration: Partner with internal teams, including Client Success, Product, Data Science, and Operations, to ensure seamless client delivery, product adoption, and a superior customer experience.
- Market Intelligence: Stay current with industry trends, competitive landscape, and client developments to provide strategic insights and recommendations to both clients and internal stakeholders.
- Sales Operations: Maintain a clean and accurate sales pipeline using CRM tools like Salesforce, and provide regular, data-driven updates on account performance and forecasts.
- Onsite Requirement- Hybrid work mode
Qualifications:
- Bachelor's degree in a relevant field (e.g., Business, Marketing, Communications, Data Analytics).
- 8 years of experience in a sales or account management role, preferably within the media, advertising, or technology sectors.
- Proven experience selling data, analytics, or SaaS solutions to large, complex organizations.
- Deep understanding of the platforms ecosystem, including digital streaming, social media, and advertising technologies (AdTech/MarTech).
- Strong verbal and written communication skills, with a proven ability to present complex information clearly and persuasively to C-suite executives and technical audiences.
- Exceptional negotiation, problem-solving, and project management skills.
- A self-starter with a proactive, growth-oriented mindset.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce).
- Candidates based in Sydney will be preferred.