IT Technology Specialist

IT Technology Specialist

Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation's most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we're redefining what's possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.

This strategic role provides comprehensive IT support to NextEra Energy's executives while serving as a career advancement opportunity into senior-level IT positions. The ideal candidate combines deep technical expertise with exceptional executive presence, business acumen, and the advanced capabilities needed for progression to specialized senior roles, technical leadership, or strategic positions within our organization.

Key Responsibilities

• Serve as the primary IT liaison for company executives, providing white-glove technical support with discretion and professionalism
• Manage complex, multi-stakeholder technology initiatives requiring executive-level communication and project oversight
• Proactively anticipate executive technology needs and deliver solutions before issues impact productivity
• Maintain absolute confidentiality while navigating sensitive executive communications and requirements

Technical Leadership & Innovation:

• Lead cross-functional teams in implementing enterprise-level technology solutions
• Identify and champion process improvements, automation opportunities, and AI-driven enhancements
• Serve as subject matter expert for emerging technologies and their strategic business applications
• Coordinate complex project implementations across multiple IT teams and business units

Strategic Business Partnership:

• Translate technical concepts into business value propositions for executive stakeholders
• Participate in strategic technology planning and roadmap development
• Represent executive-level interests in IT meetings and decision-making processes
• Serve as liaison between executive leadership and automation teams by analyzing operational challenges, documenting process improvement opportunities, and translating business requirements into technical specifications
• Participate in organizational change through technology adoption and digital transformation initiatives

Preferred Technical Expertise

• Enterprise Systems: Advanced proficiency with Microsoft Windows/Active Directory, macOS, iOS ecosystems
• Collaboration Technologies: Expert-level support for WebEx, Teams, Zoom, and AV systems
• Network Infrastructure: Deep understanding of TCP/IP, LAN, Wi-Fi, and enterprise networking
• Service Management: Proficiency with ServiceNow and ITSM best practices
• Emerging Technologies: Experience with AI tools, automation platforms, and digital transformation technologies
• Asset Management: Enterprise-level device lifecycle management and procurement processes

Executive Presence & Professional Competencies Communication Excellence

• Exceptional written and verbal communication skills with ability to communicate to executives
• Ability to translate complex technical issues into clear simplified statements
• Experience facilitating meetings and driving consensus among senior stakeholders

Business Acumen

• Understanding of corporate governance, risk management, and executive decision-making processes
• Ability to align technology solutions with strategic business objectives
• Experience managing sensitive information with highest levels of discretion

Professional Influence & Collaboration

• Demonstrated ability to influence outcomes across organizational boundaries
• Experience mentoring colleagues and contributing to high-performing teams
• Track record of driving innovation and process improvements in complex environments

Advanced Professional Capabilities

• Strategic & Analytical Thinking: Ability to develop technology strategies, conduct complex analysis, and solve enterprise-level challenges
• Specialized Expertise: Deep technical knowledge that positions for roles in architecture, engineering, cybersecurity, or other specialized domains
• Change & Project Management: Experience leading digital transformation initiatives and managing complex technical projects
• Vendor & Stakeholder Management: Skills in managing strategic relationships and cross-functional partnerships
• Financial & Resource Planning: Understanding of IT budget planning, cost optimization, and resource allocation
• Compliance & Risk Assessment: Knowledge of cybersecurity, regulatory compliance, and enterprise risk frameworks