Account Manager

Account Manager

Location: Mexico State, MX, CP.54900

Company Name: Univar Solutions Mexico

A place where we care about people: growing our people to grow the business

Account Manager aims to meet or exceed the Annual Operational Plan (AOP) for sales according to the specified indicator by the organization (e.g., DGP), always in a proactive, timely, and responsible manner.

Functions:

• Manage the assigned region or portfolio by generating sustainable growth and maintaining the existing business, following the business unit strategy and using the available control and reporting systems
• Manage and constantly increase the pipeline of opportunities related to product lines and suppliers designated by the business unit strategy to generate consistent growth
• Ensure the non-generation of slow-moving or dead stock.
• Provide technical support of 1st degree of difficulty (supplier profile and positioning, tangible and intangible benefits, use, conditions, dosage, application, etc.) to the assigned region or portfolio of clients on key specialties, general commodities.
• Participate in and execute the mutual action plan of specific suppliers and occasional interaction with key suppliers of the business unit.
• Commercial follow-up tasks, cold calls, prospecting, follow-up of assigned leads, increase of SKUs per customer, ensuring compliance with performance indicators "KPI's", creation and follow-up of purchase forecasts per customer.
• Generate new business opportunities by making face-to-face visits to prospect potential customers, as well as existing customers, identifying the needs and/or problems they face in order to make an adequate diagnosis of the solution or specialty that offers the best response, offering technical advice of 1st degree of difficulty
• Retain, maintain and grow existing customers through price and margin management, retention strategies and tactics, penetration increase (more SKUs) always with a focus on managing the NPS (Net Promoter Score) indicator to make it difficult to lose the relationship at 100%.
• Manage projects together with the technical team to offer prototypes or solutions to specific needs with agility and focus on managing opportunities or prospecting activities
• Administrative activities related to the role and function, expense accounts, travel organization, region reports, area of responsibility, etc.

We are looking for a person with the ability to:

• Analyze the competition
• Close new business
• Ensure on-time delivery of the product through follow-up and collaboration with the operations team
• Generate customer shopping experiences
• Meet the assigned AOP

Univar Solutions is a global leader in the distribution of chemicals and ingredients essential for the safety, health, and well-being of our daily lives, from life-saving medicines and vitamins to hand sanitizers and industrial materials used in cleaning, construction, and much more. Our global team of more than 9,500 employees supports our vision of redefining distribution and being the most valuable distributor of ingredients and chemicals on the planet.

We offer a total compensation package that includes salaries and incentives aligned with the market, as well as a diverse range of benefits to support the physical, emotional, and financial well-being of our employees.

Univar Solutions promotes sustainable solutions for the world around us to make our contribution to keeping our communities healthy, nourished, clean, and safe!

We are committed to the diversity of the workforce and the culture of inclusion. Together, we are building a culture that recognizes and respects the experiences, perspectives, and unique insights of each employee. Through our dedicated employee resource networks, we provide the development and growth opportunities that allow us to redefine our industry and make a difference in our communities.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or any other protected classification.