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Implementation Project Manager

Coordinate national software conversion projects to ensure timely delivery and customer satisfaction
Santa Fe, New Mexico, United States
Mid-Level
yesterday
New Mexico Staffing

New Mexico Staffing

New Mexico Staffing appears to be a governmental entity providing employment-related services within the state of New Mexico.

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Implementation Project Manager

Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry's best service to component manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are a leader in delivering software solutions to the construction industry to increase profitability. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

The Implementation Project Manager is responsible for leading project management efforts for software conversions and implementations. They will ensure that complex, multi-departmental projects are delivered on time, within scope, and with exceptional communication and coordination across stakeholders. This role is a critical project execution role that will oversee schedules, deliverables, escalations, and communication related to national and regional conversions. The Implementation Project Manager acts as the central coordinator between customers, Sales, Software Development, and Solutions Delivery to ensure successful project outcomes and a best-in-class customer experience.

Core Responsibilities:

  • Serve as the project lead for software conversions, implementations, and startups.
  • Manage project timelines, milestones, and deliverables using structured project management tools and methods.
  • Coordinate regular status meetings, maintain shared project documentation, and ensure alignment between internal teams and customers.
  • Act as the primary internal contact for project progress, escalation management, and stakeholder communication.
  • Identify and mitigate project risks and dependencies proactively.
  • Track and report on key project metrics, including milestone adherence, conversion throughput, and customer satisfaction.
  • Other duties as assigned.

Qualifications:

Bachelor's degree in Business, Engineering, Computer Science, Construction Management, or a related technical field preferred. Experience with truss design, component manufacturing, or related construction processes preferred. 3+ years of experience in project management, software implementation, or technical consulting. Strong understanding of software deployment lifecycles and cross-functional coordination. Excellent organizational, analytical, and problem-solving skills with the ability to manage multiple complex projects simultaneously. Exceptional communication and interpersonal skills, with proven ability to work across departments and customer organizations. Proficiency with project management tools and issue-tracking systems. PMP or similar project management certification preferred but not required. Ability to travel nationally for key meetings, site visits, or go-live support.

Additional Information:

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (recruiter@paslode.com) for information on how to contact us directly.

Compensation Information: Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, in Illinois, the pay rate will be between $75,000-$94,000 (highly experienced).

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Implementation Project Manager
Santa Fe, New Mexico, United States
Customer Success
About New Mexico Staffing
New Mexico Staffing appears to be a governmental entity providing employment-related services within the state of New Mexico.