Customer Service Representative

Mail And Client Support Specialist

We're seeking a dependable and detail-oriented Mail and Client Support Specialist to join our team in Las Vegas. In this role, you'll process incoming VO/RA mail and SOPs, manage client communications, and assist with daily office operations. The ideal candidate is reliable, organized, and looking for a long-term opportunity with growth potential.

Location: 100% Onsite – Las Vegas, NV

Schedule: Monday–Friday, 7:30 AM – 4:00 PM

Pay Rate: $20.50/hour

Duration: 3 months (possibility to extend or convert to permanent)

Key Responsibilities

• Process VO mail and RA mail daily.
• Handle SOPs promptly (9 AM–3 PM).
• Provide client support via phone, chat, and email — starting with basic inquiries and growing into more complex tasks.
• Open and close the office (key and alarm code provided upon conversion).
• Conduct weekly USPS mail drops, including registered mail as needed.
• Deliver monthly reports/forms to designated USPS locations.
• Manage office supply orders, adding items to carts weekly for approval.
• Provide backup support to teammates as required.
• Handle cash for money orders and postage.

Requirements

• Reliable transportation, valid driver's license, insurance, and vehicle registration.
• Cell phone for contact and app logins.
• Strong attention to detail and organizational skills.
• Solid communication and customer service abilities.
• Basic computer literacy and comfort learning new systems.
• Dependability and accountability for daily office operations.
• State filing experience is a plus but not required.

Why You'll Love This Role

Stable, full-time schedule. Great opportunity to grow with a reputable organization. Supportive, professional environment.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.