Customer Service Representative

Customer Service Representative

We are seeking a Customer Service Representative with proven SAP experience. This role supports warehouse operations, dispatching, transportation, and logistics activities. SAP knowledge is mandatory, as the system is complex and requires prior hands-on experience.

Responsibilities:

• Manage customer orders, scheduling, and dispatching using SAP
• Support logistics, transportation, and warehouse operations through accurate system entries
• Provide timely and professional communication with internal teams and external customers
• Assist with problem-solving and issue resolution in a fast-paced environment
• Maintain accurate documentation and reporting within SAP

Requirements:

• Prior experience working with SAP (non-negotiable)
• Background in warehouse, transportation, dispatching, or logistics
• Strong communication and organizational skills
• Ability to stay patient and professional under pressure; thick skin required
• Willingness to work overtime and weekends (currently averaging 50–55 hours per week)

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.