Account Manager - Miami - Remote Eligible

Account Manager

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we also offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have a company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Account Manager located in great Miami area covering Miami – Key West area. This opportunity is open to remote candidates in the greater Miami area.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

Position Summary:

The Account Manager (AM) is assigned to work in the territory, learning all aspects of territory management and selling processes. The AM is responsible for targeting and securing profitable new business for accounts for an assigned market by building relationships and aligning with regional and national marketing strategies within a defined territory. The AM also provides overall support and expertise to new and existing accounts to ensure clients receive the highest quality of service, resolve problems when necessary and educate new customers on all company processes and procedures to ensure accurate and timely transactions.

Responsibilities:

Increases sales volume of key products through effective territory management and solid sales execution; analyzes market dynamics and utilizes available information to ensure that every opportunity to meet/exceed sales goals is maximized

Offers continuing education and service opportunities to targeted physicians, and key hospital accounts; continually educates self on latest information related to disease states, treatment and the changing business environment

Develops an understanding of the issues and opportunities unique to assigned territory

Responsible for consultative sales and promotion of the Company's products for assigned market specialty:

Develops and maintains territory coverage plan with Regional Director

Provides routine service to key assigned accounts

Properly presents key products as directed

Communicates regularly with all members of assigned territory team

Responsible for market development activities:

Focuses on development and maintenance of key accounts

Performs product in-service training to ensure customer satisfaction as needed

Produces frequent market feedback on products, competition and market conditions to the Regional Director

Develops and maintains territory specific information relative to competitors and distributors in the market mix

Develops, maintains and delivers accurate information on lost business

Generates ideas that contribute to the territory, business unit, company mission and profitability

Timely and accurate fulfillment of Sales Administration duties:

Expense reporting within guidelines outlined in the company's Travel & Entertainment Policy

Sales Call reporting

Maintains detailed records in SalesForce.com to provide account updates

Weekly check in with Regional Director

Leads and facilitates problem solving within team and across cross-functional areas

Recognizes and rapidly responds to changes in internal/external environment; stimulates change and champions new initiatives

Develops annual business plan for assigned market specialty and updates regularly; prioritizes and manages time effectively; maintains appropriate contact with all accounts; develops and executes account specific strategies; utilizes resources effectively

Identifies and builds relationships with customers at all levels within each organization; leverages contacts to achieve business objectives, when appropriate; establishes consistently positive rapport

Identifies personal and professional development objectives and plans to achieve them

Understands internal information technology systems and how they interface with clients

Participates in sales meetings, seminars, industry conferences, and tradeshows and manages event coordination

Experience, Education and Qualifications:

Bachelor's degree in life sciences or business-related field required (MBA preferred)

5+ year's sales or sales support role experience in a clinical and/or laboratory market environment preferred

Strong closing skills; prior attendance at formal sales training courses a plus

Strong interpersonal and influencing skills at all levels of the organization

Demonstrated record of achievement in a prior sales position preferred

Proven oral, written, telephone and presentation skills

Knowledge of clinical and/or laboratory market environment and products

Ability to learn and retain product specific information and utilize to position the features and benefits to customers

Ability to work under deadline pressure and extra hours if needed on assignments

Proficient with MS Office programs

Strong organizational skills and attention to detail

Ability to work independently and in a team environment

Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual

Valid driver's license for state of residence required

Ability to travel as required by role (up to 75% of the time). Some overnight travel may be required.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.