Project Coordinator

Project Coordinator

The Project Coordinator reports to a National Practice Business Leader and partners with the Business Manager in support of the specific Practice in overall Business & Project Performance, Service Delivery, Profitability and Risk. The Project Coordinator monitors, collects, analyzes data and implements effective solutions to ensure accuracy and timeliness of information to optimize business performance and client management.

Successful candidates engage and collaborate with Practice Leadership, Project Managers and teammates to understand their business and organizational challenges and support strategic solutions related to optimizing business & project performance. Project Coordinators are highly self-motivated, have can-do, support service attitudes, are highly adaptable and keen problem solvers. As individual contributors, they are responsible for working independently on tasks with periodic supervision. Project Coordinators have experience in supporting one or more of the following areas: Finance & Accounting, Business Administration, Operations, and/or Project Management.

Attributes to support the NELSON Culture: Go All-In, Keep It Real, Embrace Growth, Think Boldly and Be You:

• Go All-In – Take responsibility for your actions, do what you say and always lead by example
• Keep It Real - Communicate with empathy, transparency, and respect to support each other in the pursuit of great work
• Embrace Growth - Seek to learn, grow and experiment to fuel our future
• Think Boldly - Exude a passion for problem solving, creativity and curiosity in everything you do
• Be You – Express your unique self and actively engage in our fun, diverse community of real people

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Knowledge and Skills:

• Knowledge and ability to use analytical and problem-solving techniques.
• Analysis and spreadsheet capabilities are essential components.
• Ability to complete tasks and produce deliverables independently.
• Ability to communicate effectively both verbally, graphically and in writing.
• Knowledge and ability to use Deltek Vision / Vantagepoint, NELSON Business Insights reporting (Tableau), MS Office, including Word, Excel, PowerPoint, Outlook, and facilitating virtual meetings.
• Good presentation and facilitation skills.
• Ability to multi-task, organize and prioritize tasks as needed to complete within the identified time frame.
• Proficiency in contract administration, additional services management & collections resolution.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Service Delivery:
• Full responsibility for the application and management of the Project Lifecycle and Practice playbook comprised of goals/outcomes of service, process workflows, standard operating procedures, and quality assurance measures to ensure service delivery excellence, with direct accountability for:
• Supporting Practice Business Leader with proactively pulling data, reporting, project review meeting support and action items with responsibility for identifying issues and developing effective solutions.
• Leading Project Managers through QAQC of Deltek / Vantagepoint Project & Plan setup and providing feedback as needed.
• Providing Pipeline and Project Administration leadership to Project Managers, including Deltek / Vantagepoint Opportunity entry, Project setup and Plan updates as directed by Practice Business Leader, typically during peak activity times.
• Performing Deltek billing set-up, including contract review and alignment
• Analyzes project performance and proactively identifies and communicates potential Add Service opportunities.
• Partners with Practice Finance Leader in the reconciliation and follow-up of unbilled Items.
• Manages and solves complex billing challenges.
• Supports on-going enhancements to the integrated Project Lifecycle and Practice playbook based on new industry trends and lessons learned on projects and accounts.
• Regularly communicates with Practice Business Leader, Practice Business Manager, Project Managers, and Finance partners to ensure effective collaboration and support to meet performance goals.
• Reviews documentation and contracts to ensure compliance with NELSON standards; escalate issues as needed.
• Contributes to and offers professional opinion to the National Practice Business Leader regarding current projects, staff, client relationships, etc.
• Technical:
• Project Coordinators possess proficiency-level technical skills, industry knowledge and expertise in at least one of these subject matter areas:
• Finance & Accounting
• Business Administration
• Operations
• Project Management
• Financial Management:
• Submit timely and accurate projections to National Practice Business Leader and promptly notify if actual work varies from plan. Strategize and implement effective solutions.
• Complete timesheet daily, confirming accuracy prior to submission.
• Complete expense reports timely, confirming accuracy prior to submission
• Teammate Development and Mentoring:
• Enhance the work and careers of Teammates through continuous training, support, mentoring on project specific items including: Deltek Opportunities, Project & Plan management; Performance targets and progress reporting
• Provide consistent and constructive feedback to team and assist the National Practice Business Leaders with providing teammates with opportunities to achieve professional goals.
• Internal Client Relationship:
• Maintain positive relationships--foster relationships and engage to effectively collaborate to achieve business performance goals
• Business Travel & Billable Expectations:
• Ability and willingness to be away from home for business travel up to 50% of the time (120 weekdays/weeknights annually excluding weekends and holiday and Personal Time Off).

Education / Experience:

• Associate's, Bachelor's or Master's degree in Architecture, Real Estate, Planning, Interior Design, Finance & Accounting, Business Administration, Operations, Project Management or Information Management from an accredited University.
• 5+ years relevant industry experience preferred; or equivalent in appropriate education and experience.

National salary range: $20-$25/hour. Additional compensation includes bonuses and benefits (compensation factors are based upon years of relevant experience, qualifications/licensure, education, and location.) Bonuses can include but are not limited to: Long Term Incentive Plan, Short Term Incentive Plan, Profit Sharing.

Benefits of NELSON: (additional benefit details can be found at: nelsonworldwide.com/careers)

• 401(K) plan with company match
• Full health benefits including medical, dental, and vision
• Wellness program with rewards for healthy activities
• Pet Insurance
• Opportunities for career advancement
• Paid time off and holiday pay
• Paid parental leave
• Flexible working schedules and work from home options based on client’s needs
• Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization

NELSON and its related affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law.