IT Technician Lead

IT Technician Lead

CoSolutions is seeking an IT Technician Lead in Omaha, NE. This position leads end-user and technical support for GOC Mission Systems engineering services and RDT&E activities. Provides multi-disciplinary support for mission system services, including life cycle management, engineering, integration, and sustainment of required systems and assured connectivity in the GOC and all other locations within the USSTRATCOM Enterprise. Supports the planning, development, testing, and delivery of holistic IT solutions for GOC Mission Systems. Provides installation, operation, and maintenance support for hardware and software across multiple classifications of networks. Initiates actions and response procedures to ensure all ITSM system tickets are resolved in a timely manner to include short-notice projects, documenting all diagnostics and solutions provided. Performs deskside trouble calls to resolve hardware/network issues. Verifies the installation and configuration of desktop and laptop stations to include specialized peripheral equipment. Provides incident, problem, outage, and trouble management support. Responsible for planning, coordinating, and scheduling work efforts for the IT Technicians and CAD Drafters. Attend all meetings, review boards and discussions that involve critical C4 systems at USSTRATCOM that involve the GOC Engineering/Integration Team. Makes sure the logistics of materials and equipment are received and accounted for prior to the start of projects. Established work center programs such as the Hazmat program and PMEL/TMDE schedules for test equipment needing calibrated annually. Ensures integrations follow commercial, military, and local standards related to hardware design and documentation by scheduling individuals to complete the highest level of training using BICSI standards (Building Industry Consulting Service International (BICSI), on specialized equipment and tools and adhere to all safety standards. Ensures Engineers are skilled in infrastructure/structured cabling work in the installation, service maintenance, repair, and alteration of low voltage category cabling following EIA/TIA standards (Telecommunications Industry Association (TIA) and the Electronic Industries Association (EIA). This includes fiber optic cabling, communications cabling, voice cabling, video cabling, and control systems including various specialized low voltage-cabling systems. Ensures completion of Configuration Management for integrations of consoles, racks, and cabling. Integration of systems utilized in the Global Operations Center includes; Quintron Keysets, AMX, Thinklogical, Power supplies, Monitors. Including integration of HF, VHF, UHF and UHF SATCOMMS radios and antennas.

Required Qualifications:

• Certifications: + GFACT or GISF or Cloud+ or GCED or PenTest+ or A+ or Security+ or GSEC
• Education: + BS preferred but not required
• Clearance: + Active TS/SCI
• Physical Requirements: + Ability to sit for extended periods of time. + Ability to stand for extended periods of time. + Ability to walk to various locations as needed. + Ability to bend and navigate to perform assigned duties. + Ability to lift light to moderate equipment as needed for job.

About Us

At CoSolutions we are proud to say we prioritize our employees as well as strive to create a comfortable, welcoming, and productive work environment for all. We support growth opportunity, career development, and always have open ears to new possibilities and solutions! If you are looking for a new rewarding opportunity, we would love to hear from you. CoSolutions is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.