CoSolutions is seeking an IT Technician in Omaha, NE. This position is at the US Strategic Command Center, where the mission is to deter strategic attack through a safe, secure, effective, and credible global combat capability. The command enables Joint Force operations and is responsible for Strategic Deterrence, Nuclear Operations, Nuclear Command, Control, and Communications (NC3) Enterprise Operations, Joint Electromagnetic Spectrum Operations, Global Strike, Analysis and Targeting, and Missile Threat Assessment.
The IT Technician will provide end-user and technical support for GOC Mission Systems engineering services and RDT&E activities. This role will offer multi-disciplinary support for mission system services, integration, and sustainment of required systems and assured connectivity in the GOC and all other locations within the USSTRATCOM Enterprise. The technician will also support the planning, development, testing, and delivery of holistic IT solutions for GOC Mission Systems. Additionally, they will provide installation, operation, and maintenance support for hardware and software across multiple classifications of networks. The technician will initiate actions and response procedures to ensure all ITSM system tickets are resolved in a timely manner, including short-notice projects, documenting all diagnostics and solutions provided. They will perform deskside trouble calls to resolve hardware/network issues, verify the installation and configuration of desktop and laptop stations to include specialized peripheral equipment, and provide incident, problem, outage, and trouble management support.
Certifications: GFACT or GISF or Cloud+ or GCED or PenTest+ or A+ or Security+ or GSEC
Education: BS preferred but not required
Clearance: Active TS/SCI
Physical Requirements: Ability to sit for extended periods of time. Ability to stand for extended periods of time. Ability to walk to various locations as needed. Ability to bend and navigate to perform assigned duties. Ability to lift light to moderate equipment as needed for job.
About Us: At CoSolutions, we prioritize our employees and strive to create a comfortable, welcoming, and productive work environment for all. We support growth opportunity, career development, and always have open ears to new possibilities and solutions! If you are looking for a new rewarding opportunity, we would love to hear from you. CoSolutions is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.