Implementation Project Manager

Implementation Project Manager

Calling all innovators – find your future at Fiserv. We're a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

You will provide analysis and consultation to existing clients during Implementation project engagements, to ensure satisfied clients. You will be responsible for ensuring project team is on schedule and managing project plan and budget to ensure projects track on-time and to budget. The Project Manager is instrumental in coordinating all components of the project and working with not only the project team, but also our internal partners in Product and Development, but also with other interfacing Fiserv products and 3rd Party interfaces. This role is meaningful to our organization as clients expect high quality assistance with all interactions with Fiserv, from the beginning of a project through to the end. The best part of the job is working with the Clients and Fiserv Associates for a successful event. You will always be learning, as every Client event is an educational opportunity.

What you'll do:

• Interface with clients, product owners, scrum masters and other organizational staff to coordinate project planning, scheduling, monitoring, risks, issues, and resource assignment activities
• Work closely with team to define and review the technical scope, requirements, deliverables (including resource effort and durations) estimates prior to presenting project plans to customers.
• Maintain and manage client relationship and expectations.
• Organize and participate in meetings with customers and project team members and ensure timely communications.
• Provide resolution to project issues resulting in disruption to customer activities or escalate as needed.
• Set deadlines, assign responsibilities and monitor and summarize project progress by preparing project status reports for upper management.
• Assist teams with the problem resolution to include root cause analysis, problem resolution and recommendations to senior staff.
• Recommend and institutionalize improvements to project execution and delivery processes.

Experience you'll need to have:

• Bachelor of Science degree in the information systems or engineering field.
• Minimum 5 years of experience as a project engineer or project manager, preferably in the Financial Institution or related field.

Experience that would be great to have:

• Experience with Loan Director a/k/a Velocity and Originate Loans is a Plus.
• Proven working experience in the Banking, or Financial Services industry.
• PMP Certification

Travel:

Approximately 25% travel off-site or to other office locations is expected.

Sponsorship:

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

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